Privacy Policy

Last updated: 10 August 2026 

The Chilled Kitchen (“we”, “us”, “our”) uses cookies and similar technologies on our website to ensure it works properly, improve your browsing experience, understand how visitors use our website and, where applicable, support our marketing activities. 

This Cookie Policy explains what cookies are, how we use them and how you can manage your preferences. 

1. What Are Cookies? 

Cookies are small text files placed on your device when you visit a website. They allow websites to recognise your device and remember certain information about your visit. 

We may also use similar technologies, such as pixels, tags and local storage, which can perform functions similar to cookies. For simplicity, we refer to these technologies collectively as “cookies” throughout this policy. 

2. How We Use Cookies 

We use cookies for different purposes, depending on their function. These may include: 

Strictly Necessary Cookies 

These cookies are required for the website to function properly. They may be used to: 

  • Keep the website secure; 
  • Remember essential preferences; 
  • Maintain your shopping basket or checkout session; 
  • Enable essential website functionality; and 
  • Prevent fraudulent or unauthorised activity. 

These cookies cannot normally be disabled through our cookie preference tool because the website may not function properly without them. 

Analytics and Performance Cookies 

Where you give us permission, we may use analytics cookies to understand how visitors use our website. These may help us understand: 

  • Which pages are visited; 
  • How visitors navigate the website; 
  • How long visitors spend on different pages; 
  • Whether our website is functioning effectively; and 
  • How we can improve the customer experience. 

Marketing and Advertising Cookies 

Where applicable and only with your consent, we may use marketing or advertising cookies to understand the effectiveness of our marketing activities, measure advertising performance and provide more relevant advertising. 

These cookies may be provided by third-party services used by The Chilled Kitchen. 

3. Third-Party Cookies 

Some cookies may be placed by third-party services that appear on or support our website. These may include analytics, advertising, payment, social media or other technology providers. 

Third-party providers may use cookies or similar technologies in accordance with their own privacy policies and terms. 

We will only use non-essential third-party cookies where the appropriate consent has been obtained. 

4. Your Cookie Choices 

When you first visit our website, you may be presented with a cookie banner allowing you to accept or reject non-essential cookies or manage your preferences. 

You can choose which categories of non-essential cookies you allow. 

Your consent must be given through a clear affirmative action. Simply continuing to browse the website does not constitute consent to non-essential cookies. 

You can change or withdraw your cookie preferences at any time through our cookie preference controls. 

5. How Long Cookies Remain on Your Device 

Some cookies are deleted when you close your browser. These are known as session cookies. 

Other cookies remain on your device for a specified period or until you delete them. These are known as persistent cookies. 

The length of time each cookie remains on your device depends on its purpose and the provider that places it. 

6. Managing Cookies Through Your Browser 

You can also control or delete cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies or receive a notification before cookies are placed on your device. 

Please note that blocking or deleting certain cookies may affect the functionality of our website. 

7. Changes to This Cookie Policy 

We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies we use, changes to our website or changes in applicable legal or regulatory requirements. 

Any updates will be published on this page with a revised “Last updated” date. 

8. Contact Us 

If you have any questions about our use of cookies or this Cookie Policy, please contact us: 

The Chilled Kitchen Oldham, Greater Manchester, United Kingdom Email: hello@thechilledkitchen.co.uk Website: https://thechilledkitchen.co.uk/ 

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.